FAQ

FREQUENTLY ASKED QUESTIONS

Why do I need to register? Registering on WESTERNBET allows you use all our exciting products made available on the site. Registration with us at WESTERNBET comes at absolutely no charge and also no obligations. You need to deposit real money into your account before you can place bets with real money.

 Is it necessary to confirm my personal data? All the information included in the registration form that you sent to Westernbet must be accurate and correspond to the information listed on your identification documents.

How to create an online account? Creating an online account just got so easy. Just follow the steps below.

  • Log onto www.westernbet.com
  • Click on ‘’REGISTER’’
  • And fill in the required details.

After, filling in the details, click enter, you will get a confirmation message on the email address provided. Click on the link in your mail and your account is created and ready to use

Can I register more than once? No, you cannot. You are allowed to register only once as a customer with WESTERNBET. Once you have successfully completed registration, your information is saved to our database and no further registration is permitted.

I did not receive the welcome email? There might be several reasons why the message did not reach your inbox: Please make sure that you filled in the correct email address when creating your account. The message might have been redirected to your Spam/ Junk mail folder as a result of activated mailbox filters. Contact customer support at: [email protected] for further assistance if you have already tried the previous steps.

I want to change my contact email address? You can request any changes/ updates that you wish to make regarding your player account details by sending an email request to: [email protected]

 How can I make sure that my registration was successful? If you have correctly completed all the fields on the registration form, you will be logged in automatically to your WESTERNBET account, and all balances will be displayed. This means that your registration was successful.

Can I change my user ID? It is not possible to change your Customer ID. Once you have successfully registered, you need to continue using that account.

Can I change my password? You can change your password at any time by tapping ‘SETTINGS’’ then ‘’CHANGE PASSWORD’’. Fill in the current, new and confirm password then click save button to complete your request.

What do I do if I forget my password? You can reset your password by clicking on the ’Forgot’ button from the home page and then submit your personal details and you will receive an email with a link to reset your password.

How do I place a bet? First, login with your username and password. Select one or several bets from our line-up and use the mouse to click on an outcome. Your bet will then appear in the bet slip on the right-hand side of the homepage. Input the amount you wish to play and your preferred category (single, multi, or system bets) and click on “Proceed” to submit your bets.

How can I see my bets? Login to your Westernbet account, then click on History in the top left. You will then be able to see a list of all your bets, stakes and status of each bet.

What’s a bonus? A bonus is an incentive that we offer to our players to use on our products (Sport, Casino, Lottery or Virtual Sports betting). You will have to fulfill the wagering requirements attached to each bonus in order to make a payout.

What is the minimum amount I can deposit into my online account? The minimum amount that can be deposited into your account is a Hundred (100) naira.

What is the minimum stake amount for online bets? The minimum stake for which a bet can be placed is One Hundred (100) Naira.

Is there any limit to the amount I can win? The maximum amount one valid ticket can win is Ten (10) million naira.

Is there any limit to the amount I can withdraw? There is absolutely no limit to the amount of withdrawals you can make, as long as such fund is available in your betting account.

After I have I withdraw deposited money, can it? After depositing money into your betting account, you will need to stake a few games and must have wagered 60% of your total deposits to be able to process a payout

How is withdrawal processed? Payment requests are processed every day with approval delivered to customers within 48 hours. Quick payment processing is a point of pride for this company. You may receive your payout approval and funds in as little as 1 hour

Q: What does "double chance" mean?  

A: Double chance allows you to cover two of the three possible outcomes in a football match with one bet.   

- Home/Draw - This means the home team would either win or draw a match.  

- Home/Away - This means that either the home team or the away team would win a match.  

- Away/Draw- This means the away team would either win or draw a match. 

Q: What does halftime/full time mean?  

A: Halftime/full time simply means you are predicting what the result of a game would be at halftime and what the outcome of the same game would be at the full time.

  

E.g. 

Home/Home - Home team to lead at halftime and win the match.   

Draw/Draw - The game to be level at halftime, and a draw at full time  

Away/Home - The away team to lead at halftime, but the home team to win the match.

What is the Over/Under Rule: 

A: Please note the following and apply them to your Over/Under bets.  

Under 0.5 means less than 1 which is practically 0 

Over 0.5 means at least 1 (minimum of 1)  

Under 1.5 means less than 2  

Over 1.5 means at least 2 (minimum of 2)  

Under 2.5 means less than 3  

Over 2.5 means at least 3 (minimum of 3)  

Under 3.5 means less than 4  

Over 3.5 means at least 4 (minimum of 4)  

Under 4.5 means less than 5  

Over 4.5 means at least 5 (minimum of 5)  

Under 5.5 means less than 6  

Over 5.5 means at least 6 (minimum of 6)  

Under 6.5 means less than 7  

Over 6.5 means at least 7 (minimum of 7)  

How to make a system bet/combined bet?
Let's choose 4 events and try to combine them.
For easy understanding will name the events with letters:
Liverpool - Chelsea = A
Westham - Wolves = B
Fulham - Arsenal = C
Man Utd - Tottenham = D
If you fully combine the events, the possible combinations will be:
Singles= 4
A, B, C, D
Doubles= 6
AB, AC, AD, BC, BD, CD
Trebles= 4
ABC, ABD, BCD, ACD
4-Folds= 1
ABCD
For example if event A is losing, all combinations that content that event, will be losing:
AB- losing
AC- losing
AD- losing
BC- winning
BD- winning
CD- winning
ABC- losing
ABD- losing
ACD- losing
BCD- winning
ABCD- losing

And all combinations that don't contain the losing event, will be winning.
You can decide to make part combinations, for example to bet only on doubles, or only on trebles, etc or to make full combination as above.
Our system calculates automatically the number of the combinations, so you need just to select the events, click on COMBINED, to tick the desired combination and to insert the stake.